Use Packmind Cloud
Overview
Packmind Cloud is a fully managed service that allows you to use Packmind without managing any infrastructure. Simply sign up and start using the platform immediately.
Availability
Packmind Cloud is currently available at https://app.packmind.ai (EU region).
US region will come soon.
AI and LLM Configuration
By default, OpenAI is enabled as the LLM provider for all organizations. You'll soon be able to configure your own LLM provider.
Data Privacy
- Training: Your data is not used by OpenAI for training any models
- Storage: LLM prompts are not stored in the database
- Metadata: Only metadata such as the number of input and output tokens is stored
Security and Data Processing
Data Protection
- Encryption at rest: All data is encrypted using AES 256
- Encryption in transit: All data transfers use SSL encryption
- Database backups: Encrypted using AES 256
Compliance
Packmind is certified SOC 2 Type II. Feel free to contact us to request a copy of the report at contact_at_packmind.com.
Sub-processors
| Name | Website | Purpose | Data Processed | Region of Data Hosting |
|---|---|---|---|---|
| Microsoft Azure | azure.microsoft.com | Cloud hosting | All application data | France Central (EU) |
| OpenAI | openai.com | LLM provider | LLM prompts and responses | United States |
| Brevo | brevo.com | SMTP relay | Email addresses | Belgium (EU) |
Personal Data
Packmind only stores email addresses as personal information. Reach us at dpo_at_packmind.com if you have any request regarding your current personal data we own, or any deletion request.